Cloudian Support Center

Here you will find information about these important resources for Cloudian® customers:

  • 24×7 Technical Support
  • Customer Portal
  • Community Forum

Contact Technical Support

24×7 Hotline Numbers for Severity 1 issues only

Please submit a new case in the customer portal prior to calling Severity 1 Support.

  • +1 800-992-4773 (Toll free from the U.S.)
  • +1 650-587-3530 (For international call outside of the U.S.)
  • +81 (0)50-5835-0833 (For Japanese language, 日本語サポート)

Customer Portal

Our customer portal is a great tool for all of our users. It provides 24×7 access to Cloudian technical support and how-to guides. Create, manage, and track service requests or find solutions to known issues and frequently asked questions

Register for Customer Portal Access

Community Forum

The community forum is a great place to share and connect with other users of hybrid cloud technology. Get your questions answered, share your ideas and feedback, and lessons learned during your implementation. Crowd source ideas by engaging with other Cloudian users through the customer forums.